Terms of Use

Terms of Use

Terms and Conditions for Dux Gutz Catering Pty Ltd

Please read these Terms and Conditions carefully before using services provided by us at Dux Gutz Catering, as these are legally binding and form our Agreement with you, the client. If you do not agree to these terms and conditions, unfortunately you may not access or use the services provided by Dux Gutz Catering.

Services

Dux Gutz Catering offers catering services for corporate and private meetings, gatherings, events, functions, parties, and other occasions. The specific details of the catering services, including menus, prices, and availability, will be discussed and agreed upon separately with the client.

Bookings and deposits

To secure a booking, a deposit or full payment may be required, as determined by Dux Gutz Catering. The payment terms will be communicated to the client at the time of booking. Payments can be made via credit card or bank transfer. All prices are quoted in Australian dollars and are inclusive of GST. 

Cancellations and Refunds 

If you need to cancel or reschedule a catering event, please notify Dux Gutz Catering as soon as possible. The cancellation policy and refund eligibility will be discussed with the client at the time of booking. Refunds, if applicable, will be processed in accordance with the agreed-upon cancellation policy.

Menu and Dietary Requirements

Dux Gutz Catering strives to accommodate specific dietary requirements and preferences. It is the client's responsibility to inform Dux Gutz Catering of any allergies, dietary restrictions, or special requests when placing the order. While every effort will be made to accommodate these requests, Dux Gutz Catering cannot guarantee a completely allergen-free environment.

Liability and Indemnification 

Dux Gutz Catering will take all reasonable measures to ensure the quality and safety of the food and services provided. However, the client acknowledges that certain risks and hazards may be inherent in the provision of catering services. Dux Gutz Catering shall not be held liable for any loss, damage, injury, or expenses incurred during the event. The client agrees to indemnify and hold Dux Gutz Catering harmless from any claims arising out of the use of its services.

Event Changes and Force Majeure 

Dux Gutz Catering should be notified promptly of any changes to the event, such as the guest count or venue location. Dux Gutz Catering reserves the right to modify the agreed-upon services to accommodate such changes. In the event of unforeseen circumstances, including but not limited to natural disasters, strikes, or other force majeure events, Dux Gutz Catering may be unable to provide the services as initially agreed. In such cases, Dux Gutz Catering will make every effort to offer suitable alternatives or provide a refund if necessary.

Intellectual Property

All intellectual property rights, including but not limited to logos, trademarks, and copyrighted materials, associated with Dux Gutz Catering are the property of Dux Gutz Catering Pty Ltd. The client agrees not to use, reproduce, or distribute any intellectual property without prior written permission from Dux Gutz Catering.

Privacy and Data Protection 

Dux Gutz Catering respects your privacy and will handle your personal information in accordance with applicable privacy laws and regulations. Any personal information collected by Dux Gutz Catering will only be used for the purposes outlined in the Privacy Policy.

Governing Law and Jurisdiction 

This Agreement shall be governed by and construed in accordance with the laws of Australia. Any disputes arising out of or relating to this Agreement shall be subject to the exclusive jurisdiction of the courts of Australia.

Amendments 

Dux Gutz Catering reserves the right to modify or update these Terms and Conditions at any time. The revised terms will be posted on the website (duxgutzcatering.com.au). Continued use of the services after such modifications constitutes your acceptance of the revised terms.

By engaging Dux Gutz Catering's services, you acknowledge that you have read, understood, and agreed to abide by these Terms and Conditions. If you have any questions or concerns, please contact Dux Gutz Catering for clarification before proceeding with your order.

 

Alex S , 17/05/2021

Can definitely recommend. Had fast and personalised responses from business owner. Was flexible with final numbers up to 3 days prior to event. Food was delivered to the park on time and presented very well including name tags with ingredients and dietary levels. Quality of food was excellent. Price was on the higher end but well worth it. Cutlery and crockery is all recyclable. Home made lemon infused iced tea was different and well received (a bit strong so added water). Cake for 30 people was home made and outstanding! Will definitely go again with Dux Gutz. Below some photos.

Kaydon Loechel , 05/12/2022

I had Dux Gutz supply our recent work function with Canapes and they did not disappoint. We had different caters last year which we thought were excellent and the feedback from all was that this year’s catering was much better ! Great job to all the Team at Dux Gutz and thanks to Maria the lovely server !

Melissa , 22/03/2023

I was very impressed with the service from Dux Gutz Catering. I ordered wraps and sandwiches for an office event, and everything was delicious and well packaged. The customer service was excellent as well :)

Anthony Fuge , 17/08/2022

Dux Gutz catered our recent cocktail party and it could not have been better. From easy and flexible ordering with Zac, to seamless and on time delivery and then the food was plentiful and delicious! Most attendees commented on how good it was and one of them has already booked the Dux Gutz team to look after their daughter’s 18th birthday. I can highly recommend them to you!

La L , 10/10/2022

Wow. Now THIS is service. We were looked after by Simona and the team so expertly, right from the beginning. Our guests raved about the food, which was so fresh and tasty. We had quite a few dietary requirements to take into consideration and this in no way impacted the quality of the food. We are so impressed and can't wait to work with you again. We got so many questions about where the food was from and couldn't recommend your service more highly! Thank you so much for making our night perfect.

Rich Barakat , 05/04/2024

Amazing food! Zac makes the best meals that feel like you’re eating at a fine dining restaurant in your own home. How good do these look.. and they were takeaways! Never disappoints!

Tayler Farquhar , 23/08/2024

I cannot recommend Dux Gutz enough! As the office administrator for a large corporate office, we host frequent corporate events for both our own team members and external clients and guests. I can always rely on Zac and his team to provide amazing, high quality food and on time delivery. A lot of the time I can only put orders through last minute, but Zac always saves the day. Myself and our entire office really appreciate the delicious catering, thank you Dux Gutz.

Tchernaya Stevenson , 04/04/2024

Lovely place and great people! Got some yummy homemade sausage rolls and a smoothie. Definitely recommend checking them out!

Samantha , 26/07/2024

Love this cafe! This cafe has a variety of food and drink options and the food is fresh and so delicious. I have also organised catering for a special event and the process was seamless and very helpful being last minute. The staff are very friendly and welcoming and the cafe has good indoor and outdoor seating options, with a great relaxing vibe. Will be back!

Google Rating
5.0